What customers say about our designs and service
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Astounding service; lightning fast responses, excellent design work, extremely reasonable prices. Highly recommended!
The design I ordered was too large for my machine. I sent an email requesting a resize, and in one day I had the resized design! I was floored because customer service is something that is hard to come by these days! I will be ordering more from this company, you can count on it.
I am over the moon with the job that was done with the badge design that your company did for me. You can`t pick the difference from the original design that I scanned and sent over as a jpg for you to work with. One very happy person here. Thank you so much.
I was having some issues getting the design I needed. Someone from the company sent a personal email when they noticed. They resolved the issues I had very easily! This company cares about their customers!
Thank you so much for this beautifully digitised design. I can`t fault the design at all. I will definately be using this company again and again. Thank you so much.
I have ordered a few Embroidery patterns. The quality is excellent and the customer service is fantastic. So friendly and helpful. If there are any issues the reply is quick and the problem is resolved. I keep coming back and would highly recommend this company.
I purchased the design and when stitched out I saw there was a fault in it. I contacted the site and even with the time difference from my country to them I received a reply with in hours. Asked to send photo and detailed description of problem and corrected file sent with in hours. All in all problem wouldn't have been 12 hours from start to finish.
I am very happy with the excellent customer service and would buy from here again.
My item description did not list any specifications as far as size. Most designs you purchase come with multiple sizings. Since this is not the case it should be listed in a description prior to purchase. It ended up not being the size I needed. However, I did contact them about a size change and received the size I needed at no extra charge within 48 hours.
Very happy with the service - had a problem and it was sorted immediately. Thanks
Thanks very much for your fast and helpful service. I ordered a gas safe logo a year back and needed an edit to it, I sent an email in and within 10 minutes the edit was emailed back with the relevant new files. amazing service!!!