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Customer Feedback

Customer Feedback

What customers say about our designs and service

I bought two designs and

I bought two designs and they are perfect. Two sizes and both are exactly as they should be. Thank you! Mary

, Customer Feedback, Emblanka
Mary Rapaport
September 12, 2023

Perfect results guaranteed!

I have many embroidery files from Emblanka. All are perfectly digitized. I also had embroidery files created for me. Again, I got perfect results. Special requests are also implemented. I once gave the wrong size. The correct size was delivered promptly. I can recommend the Emblanka team and will buy again in the future!

, Customer Feedback, Emblanka
Angelika Schmitt
August 29, 2023

Problem with design

I had bought a design and when I did a test run part of the design I wasn’t happy with the stitch out. First thought it was my thread so changed it 3 times even did a clean in the bobbin area in case the problem was at my end. When there was no improvement I contacted Emblanka as I have bought from them before no problem. They replied very quickly and asked for a picture of the stitch out. Never once did they suggest the problem was at my end. They sent a corrected design within a couple of days which being the weekend was very fast I feel. the corrected design stitched out perfect and was placed in my account instead of the first one. Excellent service.

, Customer Feedback, Emblanka
Barbara Ashton
none
August 17, 2023

I had a very positive

I had a very positive experience with Emblanka. Each hurdle I faced, was met with a good solution. Finally, I realized the file was too big for my embroidering machine and they sent the correct size and color chart for me. Thanks.

, Customer Feedback, Emblanka
Denise MOOG
August 15, 2023

Super fast customer service!!

I bought some logo files from Emblanka, everything was perfect. I subsequently discovered that one of the logos was a little too large to fit where I wanted to have it embroidered, so I contacted them about resizing it (a service they offer for free on any design) and offered to pay for the that logo again. In less than 12 hours they had done the work, and didn’t want any money for it! Simply fantastic customer service, it doesn’t get any better than that!

, Customer Feedback, Emblanka
Charles B. Fainberg
July 5, 2023

Great service and quick turnaround!

I purchased several designs and the quality is amazing. I also needed to have a design resized and they were very accommodating and contacted me back within a day. Highly recommended! Thank you

, Customer Feedback, Emblanka
Jorge Chu
June 14, 2023

Excellent customer service. Several times

Excellent customer service. Several times I asked for different sizes than what was listed and they promptly sent me the files. I purchase all of my sports embroidery files here and am always extremely satisfied. I highly recommend them.

, Customer Feedback, Emblanka
Lisa m delise
June 10, 2023

Amazing, perfect, beautiful ! I

Amazing, perfect, beautiful !
I requested a smaller size and the response time was almost immediate.
Absolutely recommended for all embroidery fans !
Thank you so much EMB LANKA

088 Moncler Logo 2 Copy 150x150, Emblanka
DUFOUR
May 18, 2023

WOW WOW WOW

I have been using this company for a few years now and always been well pleased with the items i have purchased. Today i bought a few designs and asked for 3 of them resizing. Within the hour all 3 were done and sent to me. WELL IMPRESSED and thankyou so much x

, Customer Feedback, Emblanka
Tracy Webster
May 11, 2023

Perfect!!!

My logo stitched out perfectly and I’m very impressed with their customer service! Easy to download! I will be ordering from them again in the future!

I am attaching a pic of my test stitch. I changed my mind on the coloring of the exclamation point and restitched over the top of black, so ignore the dark showing through. It stitched out great!

IMG 3982 150x150, Emblanka
Dana Bradley
May 3, 2023

Logo

I ordered a logo that stitched out beautifully, but I need a smaller size. I requested a smaller size which was sent to me immediately, and it stitched out beautifully also. The response time was almost immediate. The product was superb. This is a great company with which to do business.

, Customer Feedback, Emblanka
Rebecca Lowery
April 14, 2023

Impressive Service and Great Digital Embroidery Images

I can not say enough the great experience I have had shopping with Emblanka. I have purchased more than 15 images and each one has turned out great. Even when I purchased images that were too big for my digital embroidery machine to embroider, I emailed their team and they sent me a different size of the image that would fit my machine. Yhey did this numerous times for me!
Thank you Emblanka for making my first embroidery experiences so much fun!

20230312 171600 150x150, Emblanka
Clinton
March 28, 2023

I was skeptical of paying

I was skeptical of paying for a design and then requesting a resize. But, I had purchased a similar design from another vendor and could not get it to stitch out on felt with “acceptable” registration problems. Was it me or the design? So, I decided to give Emb Lanka a try.
So, I bought the Notre Dame Leprechaun logo and requested a resize. Sasika responded to me quickly with the resize in correct format. It sewed out “perfect” on a piece of felt. Had a few registration problems when I sewed it on a beanie. Beanie’s fabric is tough to embroider on.

Picture Leprechaun 150x150, Emblanka
Edward Shapiro
March 23, 2023

Great Service

My experience with this company was personal and professional. I requested an adjustment on a design and they obliged efficiently. I look forward to working with them again.

, Customer Feedback, Emblanka
Marla Crumrine
March 13, 2023

Terrific expwrice dealing with these professionals!!

Outstanding product….exactly what I needed and totally satisfied my requirements. Really a terrific experience dealing with this fine people and I will most assuredly be a repeat customer. It’s been a pleasure, thank you!

, Customer Feedback, Emblanka
William Greenwell
February 1, 2023

Amazing !!! Custom Digitizing

Amazing !!! Quality, price, turnaround time 5***** absolutely 100% recommended for all embroidery fans!

, Customer Feedback, Emblanka
Zsa Zsa Waters
January 31, 2023

HAPPY THANKSGIVING TO YOU WONDERFUL DESIGNERS!!

OMG! I am jumping to the moon over this design. This is PERFECTION, MARVELOUS and is just a WONDERFUL design to stitch. You guys are AWESOME. No flaws on this design. A Million and One times THANK YOU!!!!

HAPPY THANKSGIVING TO YOU WONDERFUL DESIGNERS!!

, Customer Feedback, Emblanka
Michelle McGregor
November 23, 2022

What great customer service. Beautiful

What great customer service. Beautiful designs I am one very happy customer and

, Customer Feedback, Emblanka
Donna Maree Morrison
September 19, 2022

Wonderful people to work with

I ordered a design and needed it to be smaller and they fixed it for me. Great service

, Customer Feedback, Emblanka
Carolyn Westmoreland
September 15, 2022

Impressive Quality

I don’t often write reviews but I had to tell you how impressed I am with the digitizing of the GMC logo that I purchased. You did a thoroughly perfect result- not often found in consumer embroidery designs. Every stitch was in the right place, the base was built properly and stitch-out was well planned in the design process. Thank you for a truly professional design. I tried to digitize this logo myself and gave up. In the picture, I added the lettering below. You guys rock!

F4D90385 4A0C 432A BD11 EC7F7529AD09 150x150, Emblanka
Patty McCoy
August 5, 2022

Their service is extremely good,

Their service is extremely good, very helpful and they even custom design my car for me. Thank you thank you Emb Lanka

, Customer Feedback, Emblanka
Yolande Enslin
July 22, 2022

Wow, I have no words…..I

Wow, I have no words…..I have used Emb Lanka now twice for customized digitizing and their service is really really out of this world …..excellent, professional and outstanding work. I will do the embroidering over the coming weekend and give more feedback. I am really happy with their service, very very quick….please support them

, Customer Feedback, Emblanka
Yolande Enslin
July 22, 2022

Second to none service and quality

From start to finish exceptional service. Super fast service. Stitched out beautifully. Would highly recommend. Competitive prices.

, Customer Feedback, Emblanka
Christine Barnard
July 22, 2022

wrapped

love the designs have stitched out several designs worked great. The company is quick to get back to me when asked for larger design and this also stitched out fantastic. I’m very happy with the service so far

, Customer Feedback, Emblanka
Bridget Davey
July 17, 2022

Exceptional!

Emb Lanka is exceptional! Their designs are outstanding. Their customer service with resizing is fabulous. Very impressive. Nothing but positive feedback:)

, Customer Feedback, Emblanka
Susan
July 17, 2022

Fabulous Service

Emb Lanka resized my purchased design in no time at all! Thank you so much!

, Customer Feedback, Emblanka
Nerena Martin
June 22, 2022

Best Service

I have worked with EMB Lanka for quite some time now and the service is perfect all designs come “Plug and Play”

, Customer Feedback, Emblanka
Zak Khumalo
BPC
June 10, 2022

Super Service

I am very happy with the service here. Everyone is so helpful–and they do everything exactly as requested–and fast! Much appreciated–thank you u!!

, Customer Feedback, Emblanka
Linda Nyhom
June 2, 2022

Best customer service

Ive been using Emblanka for a while for my custom pes and svg files. Staff are wonderfully talented and nothing is too hard to change. I am happy to have found such a great service.

, Customer Feedback, Emblanka
Tracy Montgomery
May 16, 2022

I used Emb Lanka for

I used Emb Lanka for the first time. One of the designs did not have the format for my machine. I emailed them and within 3 hours they had emailed me the design in my format. And it was a free design. The designs are great. Highly recommend

, Customer Feedback, Emblanka
Pat Hansen
April 29, 2022

Thank you for the Top

Thank you for the Top Service at all times your designs are plug and play all the times

69 694965 Coke Bottle Vector Share A Coke Vector 150x150, Emblanka
Zak
April 29, 2022

Always quick to help

I’ve requested a couple of stock designs over the past few years and they are always up and available to buy in a very short time. They always stitch out beautifully too. Thanks Emblanka

, Customer Feedback, Emblanka
Jenny DePellegrini
April 20, 2022

Great Service!!!

Very responsive. Fast turn around time! Great customer service and a beautiful stitch out!!! I will be a repeat customer!

, Customer Feedback, Emblanka
L. Brown
April 20, 2022

Great Service

These people went way out of their way to help me. Turn around time is awesome. But I was having difficulty downloading, had nothing to do with them it was me, but they spent an enormous amount of time assisting me until I got it all figured out. Best customer service ever.

, Customer Feedback, Emblanka
Kathy Brito
April 18, 2022

Great turnaround

Fast turnaround, great digitizing. Highly recommend!

, Customer Feedback, Emblanka
Stephanie Shaw
764 Customs
April 13, 2022

Warriors and Broncos Logos

Purchased and stitched out designs today and they have stitched out beautifully. Top quality digitising would highly recommend. Needed them in different size purchased so sent them message, received designs in larger sizes within half an hour. First rate customer service.

16489917720343484522279116801504 150x150, Emblanka
Wendy de Thierry
April 6, 2022

customer service

thank you for your great service in helping me with the pattern file

, Customer Feedback, Emblanka
wendy westley
April 1, 2022

What fantastic service! I bought

What fantastic service! I bought a design and a very helpful lady helped me with the thread chart for Madeira 40 thread.
Excellent customer service and beautiful designs! Will definitely be back. Well done!

, Customer Feedback, Emblanka
Susan Gilder
March 16, 2022

Paw Patrol – Chase

Stitched beautifully, the best design available on the web

Sent Marshall R1 Done 150x150, Emblanka
Helen Gibson
January 29, 2022

GREAT digitizing and wonderful prices!

GREAT digitizing and wonderful prices! SO many designs on their web site. Very good quality!

, Customer Feedback, Emblanka
Rose M Ayers
N/A
January 18, 2022

Great designs

Very happy with this company. They got back to me when I needed them to. With in a a 24hr time period, as they say on there site. And embroidery was just as it was supposed to be.

, Customer Feedback, Emblanka
Nadine Boulden
January 11, 2022

Fantastic service

I am very pleased with my entire experience overall. From my pre order questions to the service I received afterwards has all been outstanding. I got almost instant replies and needed a design resized which was completed within only a couple of hours and one representative went above and beyond for me in my order and I will be buying many more designs from now on! Thank you!!

, Customer Feedback, Emblanka
Carmella Gomez
January 6, 2022

Thank you so much for

Thank you so much for your time and patience with my issues logging.
Thank you once again

Nadine

, Customer Feedback, Emblanka
Nadine de Man
iCandy Crafts
January 6, 2022

I am very impressed with

I am very impressed with the web site and the fanastic customer service. I will be ordering more product from them. I accidently double ordered a pattern and when I realized it I contacted them and asked if I would have a creidt for it and replace it with another design. They promptly took care of it for me. Gantastic customer service.
Heidi D.

, Customer Feedback, Emblanka
Heidi A Dupree
December 20, 2021

Had trouble finding my down

Had trouble finding my down load , excellent chat service was able to get me what i needed

, Customer Feedback, Emblanka
Larry Creekmore
December 14, 2021

Custom Digitizing-1862

I picked this company for a reason to do my custom embroidery design as all the files that I have purchased from their website always stitch out beautifully and they haven’t been disappointed with my custom designs. I love them so happy with how they turned out & the customer service that this company provides is exceptional. I would highly recommend Emblanka to anyone looking for machine embroidery designs.

Custom Digitizing 1862 D 150x150, Emblanka
Janet Callow
November 30, 2021

Huge Success

Thank you for resizing the design I bought. It embroidered perfectly. Thank you

, Customer Feedback, Emblanka
Bev Kisten
November 21, 2021

Digitizing

Thank you Emblanka for all the digitizing you do for me. Every design has sewed out beautifully. I have recently sent you some designs which didn’t sew out properly, there were gaps in certain areas, and you fixed them for me. I have brought many designs from you and all sew out perfectly. I have recommended you to many home embroiderers, and will continue to do so. Thank you for all your help, keep up the excellent digitizing.

, Customer Feedback, Emblanka
Elaine Pohlman
November 11, 2021

I am so happy with

I am so happy with this service very prompt and perfect embroidery. I recommend this person for anything you want digitized as you know you will get what you ask for. Prices are very reasonable.

, Customer Feedback, Emblanka
Gloria Grigg
November 8, 2021

Digitizes Conversion to DST – Excellent!

I am new to this and was told to have a file converted to DST for my old military unit crest. I wanted it perfect to reality and how the embroidery shop requested. Emblanka was awesome in support, production and delivery. I will come back for more work!

Custom Digitizing 1786 D 150x150, Emblanka
Robert A. Cuadra
October 12, 2021

Superb work and customer service

I have been using Emblanka now for as least a year.
I have had many designs digitised be their digitisers.
Their work is outstanding and files arrive promptly as advertised.
When I have made a mistake with a jpeg they are happy to correct for me.
The digitising is picture perfect. customer service is prompt and polite.
I recommend to anyone wishing to have anything digitised.

, Customer Feedback, Emblanka
Lan Fisk
August 18, 2021

First time user

I have to say that I was thoroughly impressed with the images and stich-outs. The customer service is fast and understanding. I am currently back for another one of there fabulous embroidery files.

, Customer Feedback, Emblanka
Randy Bell
July 16, 2021

merci

merci beaucoup pour vos belles créations

, Customer Feedback, Emblanka
Françoise Leininger
June 28, 2021

Beautiful designs and extremely helpful

Amazing designs, and very helpful if I ask for any modifications.

, Customer Feedback, Emblanka
Helen Gibson
June 26, 2021

Very Helpful

This has always been my go to site and i appreciate the customer service as i was helped to navigate digital customisation
THUMBS UP!!!!

, Customer Feedback, Emblanka
siyabonga sibanda
June 25, 2021

Great quality work, very professional

Great quality work, very professional to work with, responds quickly to questions.
⭐️⭐️⭐️⭐️⭐️

, Customer Feedback, Emblanka
Shelli James
Shell’s Sew Unique
June 25, 2021

Very prompt and professional service.

Very prompt and professional service. thank you 5 stars

, Customer Feedback, Emblanka
Paul
June 11, 2021

Paw Patrol – Marshall

Stitched beautifully. Have bought the whole set, rest to do.

Sent Marshall R1 Done 1 150x150, Emblanka
Helen Gibson
May 31, 2021

customer service

Just loving the high level of customer service! Great products but the customer service is truly the best I’ve ever had ANYWHERE.

, Customer Feedback, Emblanka
Tracy Montgomery
May 28, 2021

The design was great and

The design was great and they resized it for me. Just FYI, check your spam for a resize as I missed it initially. Very happy with the products and will order again from them.

, Customer Feedback, Emblanka
Dawn Kirkland
May 25, 2021

Great customer service

I have only just started teaching myself to machine embroider and my friend suggested this site. I am so happy with the service and assistance they give. I just asked a question and it is answered immediately. I’ve never imagined such great customer service. thank you so much. I’m looking forward to many years of embroidery fun.

, Customer Feedback, Emblanka
Tracy Montgomery
May 21, 2021

Ever since I have started

Ever since I have started using designs from EMB Lanka my customers are much much more happier, and what i like most is that every time I have a problem customer care center is quick to assist Thanks a millions.

, Customer Feedback, Emblanka
Zakhele Khumalo
Perfect stitch
May 5, 2021

Teletubbies

Thank you for digitizing this for me, stitched out beautifukky

Teletubbies 01jpg 150x150, Emblanka
Helen Gibson
May 4, 2021

Very Happy

Thanks to the team at Emblanka Digitizing. I have asked for lots of changes to my patterns recently and every one of them has sewed out perfectly. I wouldn’t use any one else as I have no reason to. Very happy with their prices also. Thanks again Emblanka. Elaine

, Customer Feedback, Emblanka
Elaine Pohlman
May 2, 2021

patches

I would like to thank Sasika he went way beyond helping me I gave her a pattern for 4 Patches & unfortunately the biggest one was to big for my Machine I didn’t know it would be Sasika tried & tried over & over and Finally we got there
My Son-in-law loves the Patches all is left for me to do is sew them on,
this Company is the best I would recommend anyone to try them you will be Happy

Again Thank you Thank you

, Customer Feedback, Emblanka
Debie McLean
April 29, 2021

Very nice

Another logo from your amazing design collection. Thank you for your quick turn around on any minor adjustment I ask for, I will continue to buy your designs.

Western Bulldogs 150x150, Emblanka
Helen Gibson
April 23, 2021

Winnie

Winnie is a delightful character, Stitched out beautifully. Thank you for your quick turn around on any minor adjustment I ask for, I will continue to buy your designs.

Image15 150x150, Emblanka
Helen Gibson
April 23, 2021

Beautiful designs

I have bought and downloaded about 6 designs from your site, (just bought another), your service in changing size and minor changes I have wanted, have been done beautifully, and with quick turn around. THANK YOU for all your help.

Image8 150x150, Emblanka
Helen Gibson
April 17, 2021

Digitize Logo

Thanks so much for digitizing a logo for me. The design stitched out beautifully..I would definitely give you group 5 Stars 🌟 for the design and service.. Thank You 🙏 again to you and your team..

, Customer Feedback, Emblanka
Patricia Guy
March 18, 2021

Hi I am so pleased

Hi I am so pleased at the way these designs sewed out with no hassles expect more sales from me soon..Bev

, Customer Feedback, Emblanka
Beverley Ahearn
March 16, 2021

Service

I really enjoy working with Emb Lanka and the service is very efficient great stuff.

IMG 20210128 WA0002 150x150, Emblanka
Zakhele Khumalo
Perfect stich
March 6, 2021

what an amazing site this

What an amazing site this is. They are very quick at responding to emails and digitizing would highly recommend.

, Customer Feedback, Emblanka
Carol Hall
Hoofprints
January 26, 2021

Great Service

It is always a pleasure working with you all. The designs always stitch out great!!! Thanks again for a great product and great customer service.

, Customer Feedback, Emblanka
Kristy Glanton
January 22, 2021

Logo

I sent through a logo i needed well what can i say emailed it off service amazing and quick and my job was done all i had was a picture and i don’t think even a good one but my logo is amazing i am so happy theses guys are the best if you want a good job done open an account they also have great embroidery on there web site but if its not what you are after send a picture i am sure they can help or send an email to them are fast with a reply over night time thing i think but i am so happy thank you all heaps LOVE YOUR WORK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am also so glad they now have PayPal great move

Kyl 3316jpg 150x150, Emblanka
Denise Bargwanna
January 22, 2021

GREAT SERVICE

I got help in the chat to change the size of a design i bought. Super helpful quick and easy all you have to do is ask 🙂 thanks

, Customer Feedback, Emblanka
Janine Pena
January 22, 2021

I purchased a United Airlines

I purchased a United Airlines file that stitches out great. I needed to have it resized and they sent me the file immediately. I purchase files from this company all of the time. Would definitely recommend.

, Customer Feedback, Emblanka
Mila
January 6, 2021

I purchased a Cronulla Sharks

I purchased a Cronulla Sharks design but it was a bit too big, so I contacted Emb Lanka to resize. Within 24 hours I received the resized file. Thanks so much for the great customer service.

, Customer Feedback, Emblanka
Lillian Cullen
December 23, 2020

I purchased a Bluey design

I purchased a Bluey design but it was a bit too small, so I contacted Emb Lanka to resize. Within 24 hours I received the resized file. Thanks so much for the great customer service.

, Customer Feedback, Emblanka
Yola Jacyno
November 30, 2020

amazing sewing website

Not only does this site offer great designs at a good price but they resize at no added cost. Very impressed with the quick service.Will defiantly buy again.

, Customer Feedback, Emblanka
Liz Paton
October 30, 2020

Fantastic Customer Service!

The design I ordered was too large for my machine. I sent an email requesting a resize, and in one day I had the resized design! I was floored because customer service is something that is hard to come by these days! I will be ordering more from this company, you can count on it.

, Customer Feedback, Emblanka
Jennye Keefer
October 23, 2020

Highly recommended!

Astounding service; lightning-fast responses, excellent design work, extremely reasonable prices. Highly recommended!

, Customer Feedback, Emblanka
Rob
October 22, 2020

Woody Honda Racing

I’ve had this logo for some time, but needed to have it enlarged to embroider seat covers for a custom car. The final file sewed out fantastic! Many thanks for the quick turnaround and overall quality of your work!

, Customer Feedback, Emblanka
Michael B. Luna
October 21, 2020

Astounding service; lightning fast responses,

Astounding service; lightning fast responses, excellent design work, extremely reasonable prices. Highly recommended!

, Customer Feedback, Emblanka
Rob
October 19, 2020

Fantastic!

Fantastic Digitizing, Fantastic Designs, and Fantastic Customer Service!
Have requested several designs now, and each and everyone has stitched out beautifully.
Customer service is first class, have asked for a couple of tweaks here and there, and each request has been completed within hours… cannot be faulted!
I would not hesitate in recommending Emblanka for all digitizing needs.

, Customer Feedback, Emblanka
Jennifer
October 18, 2020

Had difficulty with the download

Had difficulty with the download of one of my patterns. Had a response within hours! The patterns looked professional when they were stitched out.

, Customer Feedback, Emblanka
April
October 16, 2020

They Always do a great

They Always do a great job with converting custom orders for us!! Recommend for any design you are looking for!!

, Customer Feedback, Emblanka
Shelby
October 15, 2020

Have reviewed before, but had

Have reviewed before, but had to add another, EMBLANKA service is spot on. I have purchased stock designs and had several custom designs digitized, and everyone straight on the machine and sew out a spot on every time. Would highly recommend

, Customer Feedback, Emblanka
Tony
October 14, 2020

Quality

I purchased a football logo design. It stitched out beautifully.the digitising was superb.

, Customer Feedback, Emblanka
Dalma Dixon
October 10, 2020

Great Site!

I had one design digitized and I bought another–both sew out perfectly….amazing work–very impressed. And, when you need help they are right there for you. Many thanks to these folks their wonderful work!

, Customer Feedback, Emblanka
Linda Nyholm
October 6, 2020

Fantastic Service

Searching the internet for help making a digitized file for a scout logo, not only did they have one but when I needed changes I entered into a chat and Sasika was fast and rendered me samples on the spot. Never have I had such fast, fantastic service.

Will be back for more……

Thanks,

Boy Scouts Of America Logo 2 Copy 150x150, Emblanka
Emily Tobin
September 26, 2020

Awesome

Just downloaded a NRL embroidery design. Stitched perfectly, looks stunning. Thanks very much.

, Customer Feedback, Emblanka
Marie
September 6, 2020

Minni

A great service, took less than 24 hours and I was able to stitch out my design.

1DD3D010 2469 41C8 98AC 8C639BE34205 150x150, Emblanka
Janet moon
September 6, 2020

Thank you!!!

I just make quilts for people and a lady husband passed away and he worked for a company and she wanted the logo on the finished project. So glad I found it here. Thank you so much

, Customer Feedback, Emblanka
Therese Ann Hinson
self
August 14, 2020

Highly recommend

The people at emblanka are very patient and helpful. The designs stitch out perfectly. Thank you emblanka 10/10 💐

, Customer Feedback, Emblanka
Noelene Vitale
August 12, 2020

Good Job

I recommend this company one hundred percent in the digitalization and purchase of designs. They are very responsible and please the customer until they are completely satisfied. They are also very quick to answer messages and answer any questions.

Thanks, Emblanka.com.

, Customer Feedback, Emblanka
Olga Iris Gonzalez
July 17, 2020

Design stitched out perfectly and

Design stitched out perfectly and customer service was outstanding!! Will definitely be ordering from Emb Lanka again! Thanks!!!!

, Customer Feedback, Emblanka
Lynn
April 27, 2020

I had a size issue

I had a size issue on my end and within hours I heard back from them. I tried the new file size and it worked perfectly. I appreciate the helpful response especially these days when many companies take so long to reply, if at all. I applaud your customer service and I look forward to shopping with you again.

, Customer Feedback, Emblanka
Brent
April 27, 2020

I have not received my

I have not received my order yet, but so far, working with this company has been a good experience.

, Customer Feedback, Emblanka
B. Martin
April 27, 2020

I ordered a design and

I ordered a design and it would not download .I emailed the company,they resent my design. Thank you for great customer service.

, Customer Feedback, Emblanka
Teresa Dehaven
April 27, 2020

A customer service oriented company

A customer service oriented company that produces high quality products. I will certainly continue doing business with them in the future……A+++

, Customer Feedback, Emblanka
Ken Peacock
April 27, 2020

I tried to download a

I tried to download a design that I purchased but had trouble on my end. I reported my problem and the company resent the design. I downloaded it with no problem. I stitched the embroidery design out and it was beautiful.

, Customer Feedback, Emblanka
Marion Handhaw
April 27, 2020

Customer service is BEYOND GREAT!!

Customer service is BEYOND GREAT!! They responded to me within one hour on a holiday weekend!

, Customer Feedback, Emblanka
Carol Szweda
April 27, 2020

I ordered designs and they

I ordered designs and they were smaller than I expected. I contacted sales and inquired if they could be made larger. I received an e mail back in less than an hour with the larger designs. I am very pleased with the design and the excellent service.

, Customer Feedback, Emblanka
Ann Duemler
April 27, 2020

Excellent customer service. Logo was

Excellent customer service. Logo was too big, asked for it to be reduced, file came back as required within 5 minutes, that is service for you.

Very well pleased with Emb Lanka

, Customer Feedback, Emblanka
Robert
April 27, 2020

Great Service

I was a little confused as to what I was buying and realized I bought the design and not patches. When I contacted them, they helped me immediately. Although items take a long time to get, they are a great company to deal with.

, Customer Feedback, Emblanka
David Pollock
April 27, 2020

Hello,

I would like to order another design of your site’s Renault Trutsks, but I want to tell me is it possible to send it to me in the amount 5 cm in height in proportion to the width?

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Lambro
April 27, 2020

Bunbury Horse and Pony Club

I am over the moon with the job that was done with the badge design that your company did for me. You can`t pick the difference from the original design that I scanned and sent over as a jpg for you to work with. One very happy person here. Thank you so much.

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Sheryl
September 2, 2019

Great Customer Service

I was having some issues getting the design I needed. Someone from the company sent a personal email when they noticed. They resolved the issues I had very easily! This company cares about their customers!
Ashley

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Ashley
February 4, 2019

Bunbury Pony and Horse Club

Thank you so much for this beautifully digitized design. I can`t fault the design at all. I will definitely be using this company again and again. Thank you so much.

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Sheryl
January 29, 2019

Great Service

I have ordered a few Embroidery patterns. The quality is excellent and the customer service is fantastic. So friendly and helpful. If there are any issues the reply is quick and the problem is resolved. I keep coming back and would highly recommend this company.

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Stacey
January 27, 2019

Great Service

I purchased the design and when stitched out I saw there was a fault in it. I contacted the site and even with the time difference from my country to them I received a reply with in hours. Asked to send photo and detailed description of problem and corrected file sent with in hours. All in all problem wouldn’t have been 12 hours from start to finish.
I am very happy with the excellent customer service and would buy from here again.

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Barbara Ashton
January 25, 2019

Wests Tigers

My item description did not list any specifications as far as size. Most designs you purchase come with multiple sizings. Since this is not the case it should be listed in a description prior to purchase. It ended up not being the size I needed. However, I did contact them about a size change and received the size I needed at no extra charge within 48 hours.

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Jessica
January 19, 2019

Great

Very happy with the service – had a problem and it was sorted immediately. Thanks

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Terri
January 8, 2019

Gas Safe Logo – Superb Service

Thanks very much for your fast and helpful service. I ordered a gas safe logo a year back and needed an edit to it, I sent an email in and within 10 minutes the edit was emailed back with the relevant new files. amazing service!!!

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Joshua Reid
November 22, 2018

Los Angeles King Crown

Stitched this out last night and I don’t think I’ve ever had a better-digitized design. I needed it made larger so wasn’t sure if the quality would be the same but omg it’s beautiful. The service you get from this company is truly second to none!!! Thank you so much!

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Darla
November 5, 2018

All so far! Fantastic

Fantastic designs, they stitch out perfectly, and can’t fault the customer service… it’s first class!

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Jennifer
June 28, 2018

WOW!

So awesome! Your work is great!

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Pam
April 23, 2018

Excellent stitch out

Just stitched out the design I wanted digitized and WOW!!! perfect

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Alexander Hamilton
April 21, 2018

digitized my design very quickly

I couldn’t believe how quickly my designs were digitized – the service is extremely good. I have yet to stitch the design out but I am very impressed with the service.

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Anna Ladyman
April 20, 2018