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Terms & Conditions

Terms & Conditions

Delivery of Machine Embroidery Design Files:
Pls log in to Your Account and click Downloads Management for 5-15 seconds after payment. Please post payments to check your email. You get embroidery formats of the files (ART, DST, EXP, HUS, JEF, PCS, PEC, PES, SEW, CND, XXX) in ZIP-files.
On some images of embroidery designs, we show the frames specifically to get a better idea of what looks like embroidery, frames are not included in the cost of our embroidery, of course, we sell only the files.
Refund Policy:
Due to the nature of machine embroidery designs (software), there is NO refund, exchange or returns, but we will provide technical support. Please try out one of our free designs if you are unsure that your hardware will support our designs.
We guarantee only the quality of the files and formats we provide. If you purchase our designs for conversion or resizing, then you do so at your own risk. We are not responsible for the quality of the converted or resized files or failure to convert or to resize them.

Copyright Policy:

You can sell or give away items that you produce with our designs. However, you cannot sell or share the design file. This policy also applies to our free designs. If you know someone who would like our designs, please ask them to visit our website.
In order to fulfill transactions or provide service to you as a customer of, we may require you to provide to us with personally identifiable information about you. You specifically and voluntarily provide Personal Data to us while using the online store to buy our Machine Embroidery Designs. Personal Data includes contact information that can identify you as a specific individual, such as your name, phone number, and E-mail address.
We respect your privacy. Your personal data collected on this site will be kept strictly confidential and will not be sold, rented, disclosed, or loaned to anyone.
No financial information (eg. credit card number) is collected or stored at the Download-
When you buy our embroidery designs your order will be processed through the SSL secure server of the authorized reseller for our products – BlueSnap.

Downloading this embroidery design you agree to the following:

Downloading this embroidery design you agree to the following:
The above logo design and the artwork you are about to download is the intellectual property of the copyright and/or trademark holder and is offered to you as a convenience for lawful use with proper permission from the copyright and/or trademark holder only. You hereby agree that you agree to the Terms of Use and that the artwork you download will be used for non-commercial use without infringing on the rights of the copyright and/or trademark holder and in compliance with the DMCA act of 1998. Before you use or reproduce this artwork in any manner, you agree to obtain the express permission of the copyright and/or trademark holder. Failure to obtain such permission is a violation of international copyright and trademark laws subject to specific financial and criminal penalties